How GCommerce is evolving our brand marketing for 2026

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At GCommerce, we believe that brand visibility is no longer optional, it is essential. At INBOUND 2025, our team was inspired by sessions on brand strategy and brand marketing that underscored a major shift: the way companies are being discovered is changing. Traditional search is giving way to AI-powered answer engines, zero-click searches, and community-driven recommendations. To remain visible, we are investing in new tactics and strategies that strengthen GCommerce’s position as a leading hospitality marketing agency.

It is a truly exciting time to be in digital marketing. The rise of large language models (LLMs) such as ChatGPT and Perplexity has introduced an entirely new type of search experience, one that reduces friction compared to traditional search engines. Google has quickly adapted by introducing AI Overviews and AI Mode to maintain its dominance. These changes reinforce a simple truth: if we want GCommerce to be discovered, we must adapt how we market ourselves.

Here are the actions GCommerce is taking to improve our brand marketing in 2025:

1. Designing for answer engine optimization (AEO)

We are building all of our organic and thought leadership content with AEO in mind. That means:

  • Structuring blogs with clear headings, FAQs, and lists that AI engines can easily parse
  • Embedding infographics and images that AI tools favor when summarizing results
  • Publishing “Big 5” content that directly addresses cost, comparisons, reviews, problems, and best-of lists so our voice shows up in AI-driven results

2. Expanding our video-first strategy

Video has become central to how brands are discovered, and it is a format LLMs favor when sourcing answers. We are:

  • Repurposing webinars into YouTube content with full transcripts for SEO and AEO
  • Producing short-form Reels, TikToks, and LinkedIn videos that highlight insights from our team
  • Creating educational video series that establish GCommerce as a go-to resource for hospitality marketing expertise

3. Growing our presence in online communities

We know AI engines pull heavily from platforms like Reddit and YouTube, so we are showing up where conversations are happening:

  • Building a consistent presence on Reddit in hospitality and marketing sub-communities
  • Sharing infographics and thought leadership content in spaces where hoteliers and marketers seek advice
  • Engaging with comments and discussions to reinforce our role as a trusted resource

4. Showcasing transparency and trust signals

Brand visibility is not only about being seen, it is about being trusted. To strengthen our digital footprint, we are:

  • Publishing transparent pricing pages for products like Metadesk so potential partners find direct answers online
  • Presenting authentic case studies and testimonials that highlight outcomes in a clear, relatable way
  • Auditing our digital properties to ensure NAP (name, address, phone) consistency and other AI trust signals

5. Investing in research and thought leadership on AI search

We are not just talking about AI; we are studying it deeply. Our team has tested ChatGPT Search from beta through launch and is analyzing how Google’s AI Mode impacts visibility. We are producing webinars, guides, and blogs that share our findings so GCommerce is consistently part of the broader industry conversation.

6. Repurposing content across every channel

Each blog, case study, or webinar is designed to live across multiple channels. That means:

  • Turning long-form research into short-form LinkedIn carousels
  • Pulling video clips for TikTok and Instagram
  • Using newsletter inserts to extend the reach of key insights
  • Designing infographics that can stand alone on social platforms and also improve blog performance in AI results

7. Building a brand presence aligned with the future of discovery

Everything we publish is built on the understanding that discovery now happens everywhere. From traditional search to AI engines to social platforms, we are ensuring GCommerce content is visible, structured, and optimized for the way modern buyers find solutions.

Why this matters

Our brand marketing is not just about awareness; it is about reinforcing GCommerce’s position as the hospitality marketing agency that helps hotels and resorts increase direct bookings. By applying these tactics to our own brand, we are ensuring our voice, expertise, and solutions are visible in the channels and formats that matter most in 2025.

This year, GCommerce is not just adapting to the future of brand marketing; we are building it.

 

[EBook] Meta-morph your ads: A guide to smarter Facebook advertising for hotels

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If you’re running Meta (Facebook and Instagram) ad campaigns for your hotel or resort, you know the landscape is constantly changing. From evolving ad formats to the limits of customization, it can be tough to stay ahead. 

That’s why we’ve broken down everything you need to know from our latest Meta Ads training—so you can build stronger, smarter campaigns with confidence.

Download our Ebook now.

Subject to Success: How to write email subject lines that get clicked

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Your email subject line is the first impression you make in a crowded inbox. It’s the make-or-break factor that determines whether someone opens your message or keeps scrolling. That’s why it’s so important to optimize your subject line to ensure users engage with your content instead of leaving your email to drown in a swarming inbox.

Keep reading to learn about best practices, strategies, and examples to help you write subject lines that actually get clicks. 

Create urgency

Urgency compels users to take immediate action. Using time-sensitive language like “urgent,” “breaking,” “important,” or “alert” to express a sense of urgency and encourage clicks. 

Clearly communicate start and end dates for special promotions or sales to improve click rates, and consider sending a countdown series to remind subscribers as deadlines approach. However, you’ll want to avoid overwhelming their inbox, as this can come off as spammy and may prompt users to unsubscribe from your email communications. 

Example: Ending Soon | Favorites Up To 70% Off - This pairs urgency with a clear offer. 

Spark curiosity

Curiosity can be a powerful motivator, especially when it intrigues the recipient enough to click. This tactic allows you to tease the content without giving everything away. However, avoid misleading copy. Always deliver on the promise in your email. 

Example: Is This The Perfect Weekend Getaway? - This leaves the reader wanting to find out more. 

Highlight offers

People love a good deal. And, they love “free” even more. Mention discounts, freebies, or exclusive perks in your subject line to catch the user’s attention and encourage a click. Numbers are eye-catching and specific, so use them when possible.

Example: Exclusive: 20% off your spring escape

Personalize your messaging

No two customers are alike. Adding personalization increases relevance and builds a stronger connection. Use the recipient's name, past purchase behavior, or location when appropriate. Keep the tone conversational to make it feel like a one-on-one message and further that customer-brand relationship. 

Example: Steve, your favorite ocean-view suite is waiting

Make it timely & relevant

Leverage trending topics, seasonal themes, or timely events to make your subject lines more compelling. Tie your content to what’s top-of-mind for your audience right now. 

Example: Escape to the Baja’s brilliant shores - Sending this email subject line in January feels more tempting and makes the user envision a warm getaway during the winter months. 

Keep it concise (but flexible)

Shorter subject lines tend to perform better because people tend to skim their inboxes. Aim for 40-50 characters when possible. If a longer subject line is needed for clarity, prioritize relevance and readability. 

Use a recognizable sender name

“From” field can be just as important as the subject line. Use your brand name or a real person’s name to keep things from appearing as spam. Avoid “no-reply” addresses, as this can feel impersonal and uninviting. 

Match subject line to content

Trust is key, especially with the influx of emails the average person receives every day. Make sure your email delivers exactly what the subject line promises. Misleading readers can cause unsubscribes or spam complaints. 

Start with action-oriented verbs

Subject lines double as mini call-to-actions, so lead with verbs that inspire clicks. 

Example: Dine in at Versante - This is clear and action-focused. 

Play into exclusivity & FOMO

Make recipients feel special or like they’re getting access to something others aren’t. Use phrases like “exclusive,” “members only,” or “invite-only.” Lean into urgency by pairing exclusivity with a deadline. 

Example: Your Final Reminder: Members-Only Get 20% Off - This combines urgency with a sense of importance. 

Pose a question

A compelling question can draw readers in, but be careful with punctuation. Avoid using both a question mark and an exclamation point in the same subject line, because spam filters may flag it. 

Example: Have you booked your summer getaway yet?

Avoid spam triggers

Some formatting choices can land you in the dreaded spam folder. Don’t use all caps, try to limit exclamation points, and keep language natural to keep from raising any spam flags. 

Use engaging preview text

Preview text, the text that follows your subject line and gives more flexibility with character limit, is your second chance to grab attention. Use it to expand on the subject line and hint at what’s inside. By piquing interest even further, you’re more likely to encourage a click. 

Test & optimize with A/B testing

Small tweaks can have big results. Test different variations like short vs. long subject lines or numbers vs. no numbers. This is also an opportunity to test emojis vs. no emojis or compare questions vs. statements to really narrow down what resonates with your audience. 

However, keep in mind that when A/B testing, you’ll want to test one thing at a time. That way, there is no confusion about what exactly worked for you. 

Retarget non-openers

Most people get so many emails that they skim through and end up missing things. Don’t give up after one send. Retarget those who didn’t open the first time with a fresh subject line. Something playful and attention-grabbing encourages a higher open rate and drops a fresh email at the top of their inbox. 

Example: Opps, Looks Like You Missed This Great Offer! 

Identify the purpose

Why is this email being sent? What is the goal of this email? Whether it’s to offer a great promotion or inform about an upcoming event, let that guide your subject line’s focus.

Determine the call-to-action

What do you want readers to do after opening? A clear call-to-action boosts engagement and gives obvious instructions as to what the user should do next. A call-to-action can be something like “book now,” “learn more,” “see our rooms,” or “start planning.”

By following these best practices and consistently testing, you can refine your subject lines into powerful tools that boost open rates, click-throughs, and revenue.

Need a little boost in your email subject lines? GCommerce’s marketing team is ready to take your email strategy to the next level. Connect with us today to see how we can help shape your strategy! 

Navigating the hotel marketing tech stack: Why hotels need the right experienced partners 

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Adobe, Omniture, Google Analytics 4, Google Conversion Tracking, Facebook Pixel, Snowplow, Gravity Forms, WordPress, Pinterest, Google Maps, Hotel Schema, Vimeo, YouTube, BugHerd, ADARA, the list goes on. For most properties, managing this evolving tech stack is like maintaining a complex ecosystem. Each tool provides value, but without alignment and expertise, they rarely deliver the efficiency or insights hoteliers need to drive direct bookings and optimize digital performance.

The complexity of connection

Today’s hospitality marketing ecosystem is powered by data. Every pixel, tag, and API call contributes to a hotel’s visibility, guest acquisition, and conversion strategy. Yet, even the most advanced technology can become a liability when misconfigured or underutilized. The truth is that connecting and optimizing these tools demands a deep understanding of both hospitality operations and digital infrastructure.

Why experience matters

Expertise in hospitality technology

  •  A hospitality-focused digital marketing agency understands the nuances of this industry,  from metasearch strategy to the importance of first-party data in driving direct bookings. These partners know how to configure tracking tools like Google Analytics 4 and Facebook Pixel to reflect booking engine behaviors, cancellation patterns, and revenue attribution specific to hotels and resorts.

Comprehensive solutions

  • An experienced partner provides a full-service solution that extends beyond web development. From designing fast, conversion-optimized websites to managing paid search and hotel metasearch campaigns, these experts ensure every element of your digital presence is connected. This end-to-end integration prevents data silos and enables more accurate reporting and decision-making.

Customization and personalization

  • No two properties are the same. A boutique resort will have different data needs than a multi-property management company. Expert partners can customize analytics dashboards, automate reporting across multiple properties, and apply advanced tools like GCommerce’s Multi-Property and Channel Rollup APIs to surface performance insights that inform smarter strategies.

Keeping up with trends

  • The digital landscape evolves constantly. New privacy regulations, analytics updates, and platform shifts, like the move from Universal Analytics to GA4,  require continuous adaptation. Agencies immersed in hospitality marketing stay ahead of these changes, ensuring your property’s tech stack remains compliant, optimized, and competitive.

ROI and performance tracking

  • Experienced partners don’t just implement tools; they turn data into action. By integrating your property’s analytics with media performance data, they can identify what drives revenue and what doesn’t. This allows for precise ROI tracking, smarter budget allocation, and a clear understanding of which campaigns are increasing direct bookings.

Building stronger foundations for hospitality success

In an era where digital infrastructure defines performance, your tech stack is as important as your property’s physical foundation. Managing it requires the same level of expertise, planning, and precision. Partnering with a seasoned hospitality marketing agency ensures your technology ecosystem is optimized for both efficiency and growth.

With the right guidance, hotels can transform a tangled web of tools into a unified system that powers visibility, conversions, and profitability. The outcome isn’t just a better website or more data,  it’s smarter marketing that helps your property connect with guests and increase direct bookings.

Ready to simplify your tech stack and drive more direct bookings? Connect with GCommerce to build a smarter digital foundation for your property.

AI in hospitality marketing

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AI in Hospitality. There is something perverse about the machines taking over a distinctly human industry. An industry that trains human connection and thrives on lived experiences. And yet, AI is the topic de jure, and for good reason. AI, LLMs, ML, and other acronyms that held no meaning just a few short years ago are permeating our industry and threatening, or maybe offering, to upend how guests experience our hospitality.  

In our work at GCommerce, AI has evolved from being an unknown to a curiosity to being the single most discussed topic with our clients. Yet, there is no topic with more divergent opinions. I often ask audiences to rank their sentiment about AI on a scale from apprehension to excitement. Apprehension always wins out. So, what do we do as an industry, as a property, or as an individual in the face of this emerging technology? Are we bound to lose our jobs, or our souls, to the machines?

In this article, I’ll outline the current state of AI hospitality marketing.  I’ll discuss current, proven tactics for maximizing performance and outline why LLMs have introduced new barriers to insight and audience engagement. Then, I’ll look to the future.  What can we expect from AI in the next 3 - 5 years? How will our industry change, and what can we do to remain competitive? Finally, I’ll leave you with some perspective, and a reminder that ours is still a human endeavor.  

AI in hospitality marketing is here to stay

I started GCommerce in 2002, and over the last 23 years, there have been notable and significant moments of disruption. Twenty-three years ago, a vocal minority of intransigent hoteliers argued that most people would never use their credit cards to make online purchases.  In the following years, some argued that ad networks would be less effective than direct media buys, or that social media was a passing trend and not worthy of our attention.  In each case, the emergent technology became dominant, and even the most strident naysayers were forced to evolve. Which brings us to today.

AI is here to stay.  It can’t be legislated or managed away. The statistics on AI adoption leave no doubt; 43% of consumers now report using AI daily. Consumers and businesses alike are hooked, and it’s our job to meet them where we are.  Or better yet, already be there when they arrive. To do so, we can’t simply “accept AI” and start a slow process of adoption. Advancements are happening too quickly.  

Moore’s Law was famous for stating in 1975 that microprocessor power would double every two years…a statement that at the time seemed unimaginable. AI processing power is now doubling every seven months. That fact alone should scare you and compel you to take action. The bleeding edge of advancement today will be old news tomorrow. But there’s gold in the hills of innovation, and if you get there first, you can start to mine that value before your competitors arrive. 

Brief summary of the current state of play

Travelers’ adoption of LLMs will change the landscape of hospitality digital marketing. Unlike previous emerging technologies in travel, there is no clear path to improved performance through ad placements.  When Google launched, it was quickly accompanied by Google Ads. Facebook started as a novelty, but quickly evolved into a powerful marketing tool with the launch of its advertising platform. Even OTAs provided a clear path to monetization…pay the toll.  

Today’s dominant LLMs don’t offer advertising models. Their “answers” often reference our hotels, or competitor hotels, but their methodology for ranking those choices is not published, and the techniques to improve visibility continue to shift. 

The most vexing issue is that LLMs rarely direct visitors to a hotel’s website or social media channels, and they offer little to no internal reporting. ChatGPT, Gemini, Perplexity, and other LLMs are the most important emergent channels in a generation, and we’re all flying blind.  

I firmly believe that this reality will soon change; that marketers and business owners will have access to better tracking of AI’s impact on their customer journey. However, at this particular moment in time, we are left to review reputable consumer studies, do our own research, and focus on the essential elements that we know will drive performance.

GCommerce has conducted significant research across our portfolio. We’ve tested AI techniques, measured outcomes, ideated on new strategies, and coalesced around a long list of best practices.  I encourage you to review our content…it’s free and it’s damn good.  

AI marketing optimization starts now

If we agree that travelers are using AI to dream about and plan their travel, but advertising on those channels is not available, is it possible to improve our visibility?  

The simple answer is yes.  

Thanks to our ongoing studies, combined with those of reputable third parties, we have identified specific techniques that significantly impact AI visibility. For the purpose of this article, I’ll provide an abbreviated list of tactics; however, I encourage you to visit our insights page for more in-depth information.

  • Conversational content - Create content that answers questions more comprehensively and naturally.  Examples of this type of content includes guides on amenities, nearby attractions, or the history of your property.
  • Social media content - Frequent posting, proper linking, and comment responses all impact a hotel’s relevance to LLMs.
  • Local SEO - LLMs frequently reference local listing data on sites like Google My Business, TripAdvisor, Yelp, and Bing Places.  Manage your listing with care, and at a minimum, ensure that your name, address, phone number, and website are accurate and consistent. 
  • Review management - Reviews play a consistent role in AI placement.  More positive reviews lead to more visibility.  Better yet, responses to reviews has a real impact on LLM visibility.
  • Schema - LLMs love structured data and content.  Use Schema.org’s structured data markup for applicable information on your website.
  • PR for the win - Brand strength and brand mentions are back.  They continue to be referenced in studies as important in LLM rankings.  Beyond working with a PR firm to secure brand mentions in high-profile publications, consider listing with your Chamber of Commerce, partnering with local organizations, and engaging bloggers for third-party mentions. 
  • Reddit - Reddit continues to be overindexed in LLM rankings, yet most hotels do not participate on the channel.  Reddit offers organic opportunities to insert your property into a conversation, and relatively inexpensive paid opportunities to further appeal to the Reddit community. 


Consider these tactics to be foundational.  Not only will they have an impact on your visibility on LLMs today, they’ll position you for future innovations.  

Near-future AI applications for travel marketing

Innovation often chases consumer sentiment, especially when the incentives are high. The travel industry offers $648b per year in incentives, quite the table stakes to encourage innovation. Couple that with the fact that consumers are clamoring for change…in a recent survey by Accenture, 66% report being dissatisfied with the planning options available today. Our industry is closing in on $1 trillion per year in revenue, and ⅔ of our customers hate buying from us. Unsustainable.   

As such, I expect the travel marketing and distribution landscape to undergo the most disruptive half-decade of change in our lifetime.  

Transformation will come in many forms; some unimaginable and some obvious. I’ll stay grounded for the purpose of this article and highlight three seemingly obvious developments.

1. How data will help you win with AI

GCommerce has evolved into a Hospitality Data Platform thanks to our proprietary process to extract, optimize, and then utilize performance marketing data in real time. To loosely quote Wu-Tang…data rules everything around us. And yet, when it comes to the impact of LLMs on the traveler journey, we lack reliable data and insights. That’s going to change in the not-so-distant future.  

First, I expect that the platforms themselves will begin offering insight into brand visibility as a precursor to the rollout of an advertising model.  For example, Google recently launched “Google AI Mode”, their new answer engine that uses Gemini and a more conversational approach. Traffic, impressions, and position from AI Mode have already been incorporated into Google Search Console, though they are lumped together with organic results with no way to differentiate. We hope that will change in the coming months.  It’s no surprise that Google is the first LLM-powered platform to provide access to data, but expect the rest to follow suit soon.

Second, the search industry has long benefited from third-party reporting platforms like SEMRush and Ahrefs.  They have long made a living measuring visibility and impact from digital channels. As traditional traffic sources cede ground to AI, I expect these platforms will innovate. They have the size, scale, and engineering talent to solve this massive data problem on behalf of their customers.  

As more data becomes available, expect our understanding of the traditional customer journey to evolve. AI will play a role, but so too will existing channels. A comprehensive and data-driven view of the customer journey will uncover opportunities that the less-informed will miss.  

2. Paying for visibility on AI search

Is there a way to advertise on ChatGPT? Can a hotel utilize sophisticated audience targeting, similar to what is available on other platforms, to identify high-intent travelers at the exact moment with the right message? The simple answer is no, at least not yet.

The dominant platforms of our time, Google and Meta, have used sophisticated advertising platforms to monetize their traffic. It’s easy to imagine ChatGPT and other platforms doing the same. However, building an ad platform that provides advertisers with the types of audience targeting, tracking, and management tools they expect is an expensive and time-consuming endeavor. 

For example, consider Google Hotel Ads.  Not only does the platform provide real utility to the user, but it is chock-full of hard-to-duplicate features for the hotel. They list live availability, rates, and inventory, which means that they have taken the time to map and build connectivity with our industry’s painfully fragmented ecosystem. They’ve learned how consumers shop specifically for travel, and provided the type of user and advertiser experience that caters to that behavior.  NOT easy to replicate, which is why I consider Google to be one of the two mature and ubiquitous advertising platforms. While not a certainty, I believe that emerging AI platforms, including ChatGPT, will decide that the shortest path to monetization is to partner with one (or both) of the existing platforms.  

As AI advertising opportunities become available, we’ll encourage hotels to be early adopters. When Google Ads launched, they were comparatively inexpensive before mass adoption drove up prices. The same was true for social media advertising.  I expect the same dynamic will play out with AI advertising.

3. Travel SuperApp

As previously mentioned, our customers view the current travel planning process as tragically flawed.  It's time-consuming, stressful, and fragmented. Consumers want a simpler and more personalized experience.  In fact, 61% of consumers say personalized travel recommendations are somewhat or very important, with only 7% saying that they are not important. Cue the AI-powered travel Super App.

Deep in the Accenture study was a statistic that took my breath away: 

“An overwhelming majority (97%) of travelers want a travel 'superapp.” They want something that will offer one-stop, integrated access to a whole range of travel-related services, including personalized, inspirational destination ideas, flights, dining, and everything in between.”

The company that creates and truly delivers on this promise will change the travel landscape forever.  

Conclusion

Two passions comprise my professional identity:  

  1. I’m a marketer. The emergence of new ways to connect with customers is exciting and invigorating.  
  2. I’m a lifelong advocate for hospitality. I believe in the transformative power of humanity in our industry.  

In practice, one cannot replace one with the other. No AI can provide a knowing and friendly smile to travel-weary parents as they check in for their family’s annual vacation pilgrimage. No AI can truly capture the stories and experiences that make a hotel special. However, AI can change the ways in which our customers dream about, plan, and purchase their travel. As such, it can change our behavior as marketers, helping us eliminate waste and focus our efforts.  

Maybe, then, AI can help us eliminate our most impersonal and unemotional tasks and bring us closer to our true purpose in this industry. Serving our guests with genuine hospitality.

Why the next generation of hotel marketing agencies won’t look like agencies

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The hospitality marketing landscape is evolving fast. Traditional models built around long planning cycles, isolated channels, and post-campaign reporting cannot keep pace with how guests now discover, compare, and book stays.

For years, agencies followed a predictable rhythm: plan, buy, design, report. It worked when media channels were limited and performance was simple to measure. That era has passed.

Today, travelers move seamlessly between platforms. They browse social reels, compare rates on metasearch, scroll OTAs, read influencer reviews, and even consult AI travel planners before calling to confirm a reservation. Each touchpoint creates a trail of valuable data, but most hotels lack the infrastructure to connect it all.

That is why the next generation of hospitality marketing partners will not act like traditional agencies. They will function as platforms; blending technology, data, and strategy to unify media ecosystems into one adaptive system that learns, predicts, and performs.

From tactics to intelligence

In the past, success was defined by tactics: optimizing bids, tracking conversions, and hoping the data told a clear story. But the guest journey is now too fragmented for isolated insights.

A traveler may first see your property on TikTok, research rates on Google, check OTAs for reviews, and finally book direct through metasearch. If your marketing partner manages only one part of that journey, you are missing most of the picture.

Future-ready partners will manage ecosystems, not just channels. They will connect signals across every touchpoint, automate optimizations in real time, and transform reactive reporting into predictive intelligence. The question will shift from “How did this campaign perform?” to “What did this data teach us about guest intent, and how can we act on it?”

This evolution is where data becomes strategy. Intelligence replaces intuition.

Automation with a human touch

Automation is transforming what is possible, but it does not replace the human perspective. Algorithms can process millions of data points, but they cannot yet interpret emotion or context—the reasons a guest chooses one property over another.

The next generation of marketing partners will balance data automation with human insight. They will use analytics to surface opportunities and rely on experienced strategists and creators to turn those insights into compelling stories and experiences.

Imagine a platform that automatically adjusts your metasearch bids when pickup slows but relies on a strategist to interpret the cause and adapt the message. That collaboration between intelligence and empathy defines the future of hospitality marketing.

Agencies that thrive will automate routine work and invest human energy in strategy, creativity, and relationships, the work that technology cannot replicate.

The end of outsourcing

The traditional agency model was built around outsourcing. The new model is built around empowerment.

Hotels and resorts no longer need someone to “handle marketing.” They need partners who help them understand it—partners who unify PMS, CRS, and media data, visualize performance in real time, and highlight where demand and opportunity align.

In this environment, the agency becomes a co-pilot, not a vendor. Both sides share visibility into performance and make decisions collaboratively. Transparency becomes the foundation of trust.

When everyone sees the same data, decisions get faster and smarter. The agency’s role evolves from producing deliverables to providing intelligence and recommendations that move the business forward.

Redefining value in hospitality marketing

This transformation is not just about technology, it is about redefining value.

The best marketing partners will not measure success by impressions or clicks but by revenue contribution, efficiency, and growth. Hoteliers will no longer ask for monthly reports. They will ask, “What is our data telling us about next quarter?” or “Where should we shift spend to drive the most profitable demand?”

That is the future of marketing intelligence: proactive, predictive, and performance-aligned.

The beginning of a new era

Hospitality marketing is entering a reinvention. Automation, AI, and data convergence are reshaping how hotels attract guests and how marketing partners deliver value.

Those who cling to legacy models will struggle. Those who adapt will redefine what it means to be a marketing partner. They will connect the dots between platforms and people, between data and creativity, between performance and purpose.

Because the next generation of hospitality marketing is not about managing campaigns. It is about building intelligence.

Ready to move beyond traditional hotel marketing? Partner with GCommerce to unify your data, media, and strategy into one intelligent platform that drives direct bookings and long-term growth. Contact us today to start building a smarter hospitality marketing ecosystem.

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