UNBOUND 2026 Takeaways: AI Search Tips for Hotel Marketers 

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TLDR

  • AI search is now roughly 56% the size of worldwide search by monthly query volume, and 73% of B2B buyers use AI during vendor research.
  • Blogs are the most cited page type in AI answers, at 62% of citations across 14 million searches, and cited content is about 25% more recent than what ranks in traditional Google results.
  • Backlinks showed little correlation with AI citations. Structure, freshness, and consensus across LinkedIn, Reddit, and YouTube matter more.
  • About 40% of AI citations change every month, so AI visibility should be tracked as a trend, not scored to two decimals.
  • 64% of AI email summaries misrepresented the sender’s original message, and only live text gets read.
  • Companies with 40 or more landing pages generate 12x the leads of those with one to five.
  • The cost of a production-level video has collapsed. One person built a full commercial in six hours.

What is UNBOUND?

UNBOUND, formerly INBOUND, is HubSpot’s annual marketing and sales conference. GCommerce attends every year. 

Here are our top ten takeaways from UNBOUND 2026.

1. Should AI choose your targets or write your copy?

Source: Harrison Rose; Co-Founder and CEO of GoodFit

Short answer: Let AI choose the targets, and keep the message human. The sessions argued that AI’s highest-value work is deciding where to focus, not drafting the email.

Lead qualification has moved from rooms full of human LDRs to classification models, where one strategist oversees many models scoring accounts continuously. The signals went well past basic firmographics and included country, year founded, industry, employee count, hiring activity, tech stack, ad spend, funding, social ad volume, and paid traffic share. A won-versus-lost plot by employee count showed wins clustered tightly in one company-size band while losses scattered everywhere else.

Today humans make the targeting decisions and AI writes the copy. Next, AI decides who we sell to, and humans own what we say.

What to do at your hotel

  • Pull two years of booking and CRM data and plot won versus lost by feeder market, booking window, channel, and trip purpose to find your own cluster.
  • Move spend toward the segments that actually fill rooms rather than the ones that generate the most inquiries.
  • Protect voice and guest storytelling as human work, since that is what will differentiate you once targeting is automated.

2. What actually makes AI answer engines cite your content?

Source: Aja Frost; Head of Growth Marketing at Mercury 

Short answer: Structure, specificity, and freshness. A study of more than one million AI responses across 14 million searches found that formatting choices correlate more strongly with citations than domain authority does.

The strongest structural signals were question-based headings, FAQ schema plus visible on-page FAQs, 20 or more external links, a descriptive H1, statistics unique to your business, block quotes, and a TL;DR section. The engines do not behave identically. Google AI Overviews correlated most strongly with these factors, Gemini and AI Mode showed moderate lift, and ChatGPT showed little or even negative correlation, so no single playbook wins everywhere.

The blog is not dead. Blog posts were the most cited page type at 62% of citations. What has changed is length and intent: the average ChatGPT conversation runs about 350 words against roughly five words in a Google search, so content needs to answer specific situations rather than broad terms.

What to do at your hotel

  • Rewrite page headings as the questions guests actually ask, then answer each one in the first two sentences below the heading.
  • Add FAQ schema and a visible FAQ block to room, rates, and policy pages, plus a TL;DR at the top of long posts.
  • Publish statistics only you have, such as average booking window, repeat guest rate, or seasonal occupancy patterns.

3. Does link building still drive AI visibility?

Source: Amanda Kopen; Manager of Emerging Channels At HubSpot

Short answer: No. Backlinks showed little correlation with AI citations, and frequently cited pages often had no link authority at all.

Answer engines are looking for the best snippet to answer a question, not the most authoritative domain, and they look for consensus across sources. LinkedIn, Reddit, and YouTube were named as the platforms that matter most, and user-generated content carries real weight. Freshness is the other lever: cited content is about 25% more recent than what ranks in Google, and recently updated pages send a strong signal.

What to do at your hotel

  • Put a visible “last updated” date on every page that carries factual information about the property.
  • Set a quarterly refresh cadence for rates, amenities, policies, and seasonal guides rather than writing once and walking away.
  • Treat review responses, Reddit threads about your destination, and YouTube property tours as AI visibility work, not just reputation work.

4. How do you know if your AEO work is working?

Source: Amanda Kopen; Manager of Emerging Channels At HubSpot

Short answer: You measure trends over months. Real measurement needs a stable object, repeatable observability, and a known denominator, and AI search offers none of the three.

The same prompt returns different answers over time because models change, context shifts as the model adapts to the user, and the user’s own phrasing moves. Roughly 40% of citations change every month and about 70% change within six months. That volatility creates two traps worth naming for clients: the false precision fallacy, where a score looks exact because it has decimals, and score chasing, where the number moves without the brand being affected at all.

Your website is still the center of AEO. Everything else orbits it.

What to do at your hotel

  • Report AI visibility as a direction over a quarter, not a week-over-week number.
  • Track which questions you appear for, not just how often, so you can see whether you own high-intent queries.
  • Keep investing in the website itself, since every other AEO tactic depends on what it says.

5. Which AEO experiments actually won?

Source: Amanda Kopen; Manager of Emerging Channels at HubSpot

Short answer: Glossary and FAQ pages, reclaimed 404s, and JavaScript-free pages won. The llms.txt file did not.

HubSpot ran an experimentation lab and published the results. The backdrop is what they called the great decoupling: impressions are climbing while clicks fall, with a 61% decrease in click-through rate, at the same time that 73% of B2B buyers use AI in vendor research. A glossary of CRO, marketing, and sales terms outperformed other HubSpot content by 15%, which they attributed to semantic clarity rather than keyword density. LLMs frequently hallucinate URLs with slightly wrong slugs, so a dynamic 404 page that routes those visitors to relevant content recovers traffic that would otherwise bounce. Pages published without JavaScript improved the accuracy of what AI said about pricing. Meanwhile llms.txt, intended as a roadmap for crawlers, drew zero visits.

What to do at your hotel

  • Build a glossary or FAQ hub covering the terms guests search, from resort fee and early check-in to shoulder season.
  • Make the 404 page route lost visitors to your best-answering content instead of a dead end.
  • Render rates, policies, and availability information as plain HTML so AI reads it accurately.

6. What order should your website messaging follow?

Source: Kate DiLeo; CEO at The Brand Trifecta

Short answer: Differentiators first, tagline last. Messaging converts when it moves a buyer from “What do you mean?” to “You get me!” to “Tell me how it works.”

The Brand Trifecta of tagline, value proposition, and differentiators leads the home page, supported by a positioning statement, with audience pages, offering pages, and supporting content coming after. The conversion moment happens right after the differentiators, which is why storytelling and feature detail belong further down. Before writing anything, do the front-end work: analyze competitors and customers, mine sales and onboarding call transcripts for the words buyers actually use, and build a tone of voice system with a celebrity anchor, at least ten descriptors, and rules for grammar, sentence structure, and cadence.

Keep differentiators to three to five themes rather than a feature list, using a “we do this, so that you get this” structure, and place them just below the fold. Euler cut five differentiators to three and rewrote each opening line as a pain statement. Name your category in the positioning statement using a formula such as “[Brand] is the [category] for [audience] that [outcome] through [distinctive advantage],” and resist cutting the category to save words. Make the value proposition a pain statement plus a call to action, written in second person above the fold. Keep the tagline to five or six words that provoke a question, as Euler did with “Scalable Partner Operations. Predictable Partner Revenue.”

What to do at your hotel

  • Pull three differentiators from the language guests use in reviews, not from the amenity list.
  • Build separate trifectas for leisure, groups, and weddings, all written in one voice.
  • Use AI for drafts and options, then make the final calls yourself.

7. Are your ads landing on pages that match them?

Source: Michelle Lim; Chief Executive Officer at Flint

Short answer: Probably not, and that gap is the cheapest conversion win available. Companies with 40 or more landing pages generate 12x the leads of those with one to five.

Top spenders ship 15 to 19 or more new ad creatives a week, and only about one in twenty wins. Yet nearly all of that traffic lands on a handful of generic pages, which breaks the promise the ad just made.

Pull your five best-performing ads. Build five pages that match them. That is the week.

What to do at your hotel

  • Build one landing page per offer, package, or audience for paid social and metasearch, not a single catch-all.
  • Carry the ad’s exact headline and image through to the page so the message matches.
  • Retire pages tied to expired offers instead of letting them collect traffic.

8. How affordable  is high-end video now?

Source: Alejandro Matamala Ortiz; Co-Founder and Chief Innovation Officer at Runway and Matt Slamowitz; Editor and Director

Short answer: Cheap enough to change the plan. One person built a full production-level commercial in six hours using generative video tools, work that used to carry a six-figure budget.

With the barrier that low, the recommendation was to develop multiple creative directions per brand moment and see what sticks, rather than spending the entire budget perfecting a single concept. That pairs directly with the ad-to-landing-page point above, since more creative only pays off if each direction has a page behind it.

What to do at your hotel

  • Produce three to five creative directions per campaign instead of one hero video.
  • Test them against each other in paid social before committing budget to the winner.
  • Keep real property footage in the mix, since guests can tell the difference.

9. Who do AI email summaries actually serve?

Source: Jay Schewdelson; Founder, president, and CEO at Guru Media Hub/Outcome Media

Short answer: Not you, unless you write for them. Copilot, Gmail, and others now summarize incoming email, and 64% of those summaries misrepresented the sender’s original message.

Only live text is read. If you can highlight it, it counts. Text baked into an image does not, and alt text does not either. With Copilot adoption growing quickly, a larger share of every send is being read through a summary rather than directly.

What to do at your hotel

  • Put the action, the property or offer, and the deadline in the first 200 live-text characters.
  • Use bullets, which summarize more reliably than dense paragraphs.
  • Stop putting the offer inside the hero graphic, which is where most hotel emails hide it.

10. How do you build guests into fans?

Source: David Meerman Scott;  Marketing Strategist/Advisor

Short answer: Through generosity and real proof, not polish. Fandom comes from an emotional relationship, and the examples on stage all involved giving something away.

The Grateful Dead let fans record concerts, and that generosity built one of the most durable fandoms in music. The other advice was blunt: eliminate gobbledygook and internal language, with “innovative” named the most overused marketing word of the past year, and use real photographs rather than AI-generated or stock imagery when representing your business. Showcase your most passionate customers and build a group of like-minded people around the brand.

The same session pairs with the internal alignment discussion elsewhere at the conference: map the customer journey as a playground rather than a funnel, since people wander, enter and exit repeatedly, and use your content in ways you did not plan for. Then audit which incentives are quietly pushing your teams to work against each other.

What to do at your hotel

  • Give away something genuinely useful, such as a local guide built from staff knowledge.
  • Use real property and staff photography, and retire the stock imagery.
  • Check where agency, property sales, and front desk goals conflict, especially around direct booking versus OTA volume.

Frequently asked questions about GCommerce + UNBOUND

What is AEO?

Answer engine optimization is the practice of structuring content so that AI answer engines such as Google AI Overviews, ChatGPT, Gemini, and Perplexity cite it when answering a question. It overlaps with SEO but rewards structure, specificity, and freshness more than domain authority.


Is SEO dead?

No. The underlying work of publishing clear, useful pages still matters, and the website remains the center of AEO. What has changed is that clicks are falling while impressions rise, so being cited matters alongside ranking.


 The research presented at UNBOUND found little correlation between backlinks and AI citations. Frequently cited pages often had no meaningful link authority.


Why do AI email summaries get things wrong?

Summaries are generated only from live text, and 64% of them misrepresented the original message in the research shared on stage. Content inside images, including alt text, is invisible to the summarizer.


Which platforms matter most for AI visibility?

LinkedIn, Reddit, and YouTube were named as the most important off-site sources, and answer engines favor user-generated content when looking for consensus.


What is structured data for hotels? A simple guide to winning more Google visibility

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Picture this: two hotels show up in Google search. One listing shows a star rating, a nightly rate, and a note that the property is pet-friendly. The other is just a plain blue link with a short description. Which one gets clicked?

The first one wins almost every time. And the secret behind that richer listing isn't a bigger marketing budget. It's structured data.

If that term sounds technical, don't worry. This guide breaks it down in plain language, explains why it matters for your property, and tells you exactly where to start.

What is structured data, and why should hotel marketers care?

Structured data, including schema, is a small piece of code added to your hotel website that tells traditional search engines and Large Language Models, including Google, exactly what your property is, what it offers, how guests rate it, and more.

Here's the simplest way to think about it:

  • Without structured data, Google has to guess what your page is about.
  • With structured data, you hand Google a clear, organized fact sheet that it can read instantly.
  • Google uses that fact sheet to build richer, more informative search listings.

When you get it right, information such as contact details, amenities, review ratings, and more can all show up directly in search results.

Does structured data help with AI search, too?

Yes, and this is becoming more important every year. Structured data is arguably one of the most important factors behind AI visibility. And as travelers increasingly use AI tools like Google's AI Overviews, ChatGPT, and Perplexity to research hotels, AI visibility plays a bigger role in driving both awareness and bookings.

Here's why structured data is so important to AI search visibility:

  • AI tools, particularly Large Language Models, prefer content that's clearly organized and easy to extract.
  • Properties with a complete, accurate schema are more likely to be cited in AI-generated answers.
  • The same practices that earn rich results in traditional Google search also help you show up when someone asks an AI model for hotel recommendations.

This is where Answer Engine Optimization (AEO) connects directly to structured data. AEO is about formatting your content so AI systems can pull clear, accurate answers from it quickly, and structured data is a core part of that foundation.

What does structured data actually look like?

On Google, structured data is used to build features known as “rich results,” an enhanced Google listing with expanded information about a website or business. Instead of just a title and brief description like a traditional organic search result, rich results pull in additional details from your structured data and visually display an expanded card of information about your website and hotel.

Rich results for hotels can include:

  • Star ratings from guest reviews
  • Information about on-property establishments such as dining options, spas, or golf courses
  • Available offers, packages, and specials
  • Upcoming and recurring events at the property
  • FAQ callouts like free WiFi, check-in and check-out times, pools, or pet-friendly status

For every extra detail you display in search, there’s one less reason for a traveler to book through an Online Travel Agent (OTA) instead of coming to you directly.

What types of structured data matter most for hotels?

All structured data types and variables come from schema.org, which defines the shared vocabulary that Google, other traditional search engines, and even Large Language Models use to understand web content. For hotels and resorts, these are the types that do the most work:

  • Hotel schema: Your starting point. Communicates basic business information, including your property name, address, phone number, general price range, images, and associated social media accounts.
  • AggregateRating schema: Aggregates/combines your guest review score and displays it as a consolidated star rating in search results, building instant trust with travelers before they visit your site.
  • FAQPage schema:Google ended FAQ rich results, but GCommerce and other sources still reccommend including FAQS.
  • Offers schema: Provides additional visibility for specials and packages offered by your hotel.
  • Restaurant, BarOrPub, and other FoodEstablishment schema: Helps your dining outlets appear in food-related searches independently of the hotel, and makes it clear to search engines that these businesses are associated with your hotel.
  • Other LocalBusiness schema: Useful for spas, fitness centers, golf courses, and other amenities you want to surface in their own relevant searches or more clearly associate with your hotel.
  • Event schema: Helps your upcoming or recurring events gain visibility in search results, particularly for searches around events, activities, and things to do.

While each of these types is beneficial, you don't need to add everything on day one. Start with the Hotel schema and work out from there. Hotel schema alone can meaningfully change how your listing looks in search and greatly improve your visibility. In addition, frequently adding and updating schema variables signals to search engines that your website is high-quality and credible, further improving your visibility within both traditional and AI search results.

Why do so many hotel websites get this wrong?

Most hotel websites either have no structured data at all or have it set up incorrectly. The tricky part is that schema errors are completely invisible to your website visitors but still affect search results. These errors are very visible to Google, other search engines, and LLMs, all of which will quietly ignore bad markup without any public indication. Consequently, missing variables or schema errors, even small ones, may prevent your hotel’s information from appearing in search results.

Here are the three most common problems we see with structured data:

  • No structured data at all: Many hotel websites are built on content management systems that don't add schema by default. Though the site looks great, Google and other platforms see a blank fact sheet. No schema, or incorrectly implemented schema, means no rich results and lower search visibility as a whole.
  • Incomplete schema: A Hotel schema block missing required fields, such as an address, phone number, or website URL, won't qualify for rich results. Partial markup gets treated almost the same as no markup, drastically impacting your hotel’s search visibility.
  • Outdated information: If your schema includes one phone number, but your webpage and Google Business Profile list another, Google can flag that. Regular audits matter, especially after large changes like a website redesign or property rebrand.
  • Stopping at metadata: Webpage metadata, such as page title and description, tells search engines about a specific webpage and its content. Structured data goes beyond metadata, expanding information about all aspects of your business. 

The fastest way to check the status of your current schema is running your homepage, or any other page with implemented schema, through Google's Rich Results Test. This test shows you exactly what Google sees, helping you identify missing schema variables and flagging any errors in your markup.

How do you add structured data to a hotel website?

Typically, structured data implementation will fall onto a web developer, a digital marketing partner, or someone else with access to your website’s backend. Some content management systems have plugins, built-in templates, or other tools that simplify the process, but structured data is implemented through code and therefore requires technical expertise.

Regardless of method, structured data is added through a block of JSON-LD code. When implemented correctly, schema code lives entirely in the background with no change in how anything looks to visitors. Using Google’s recommended format for schema variables and including all relevant information will maximize the chances of your schema working as intended. 

As just one example, here’s the information that a complete Hotel schema block should include:

  • Schema type- in this case, “Hotel”
  • Property name
  • Property address
  • Phone number
  • Hours-  in this case, 24 hours
  • Website URL
  • Optional details, including, but not limited to:
    • Price range
    • Property image
    • Geographic coordinates (latitude and longitude)
    • Social media profiles
    • Availability of amenities such as dining, pet-friendly accommodations, parking, etc.

How do you know if your structured data is working?

Once your schema code has been implemented, here's how to confirm it's working and up-to-date:

  • Run your homepage through Google's Rich Results Test.
  • Look for and click into the appropriate “type” in the list. Hotel schema will be under “Local businesses.”
    • Note that schema types often overlap, and schema may be present for categories that you don’t expect. For example, “Breadcrumbs” are included by default within most CMS types, and the “Organization” schema is often created automatically using information from Hotel or Dining-related code.
  • Expand the relevant schema details and check for accuracy.

What happens after my hotel implements structured data?

While structured data itself won’t directly impact your visibility on search engines or AI search platforms, the following improvements are common:

  • Structured data may help with rankings by improving the digestibility and credibility of your website and content.
  • Schema can make your presence in search more complete and compelling, improving click-through rate and other engagement metrics. Better engagement can also positively affect overall search performance.
  • The more content that exists about your hotel online, the more likely it is that your information is picked up and used by search engines and Large Language Models.

Google typically crawls and processes new structured data within a few weeks, and rich results can start appearing in search shortly after. You can expect to see movement within 30 to 60 days.

Implementing schema also carries very little risk. Incorrect schema won’t break your site or hurt your current rankings, and the worst outcome is that your code is simply ignored.

Structured data is an easy, effective way to improve search visibility on both traditional search engines, such as Google, as well as AI-powered platforms. Ready to add structured data, or unsure if your current schema is set up correctly? GCommerce audits hotel and resort websites for schema gaps, validates your markup, and builds a comprehensive strategy that connects structured data with your broader direct booking goals. Let's take a look together.

Frequently asked questions about structured data

Does structured data guarantee my hotel will get rich results?

No. Structured data makes your hotel eligible for rich results, but Google decides when and how to display them. Accurate, complete markup that matches the content visible on your page gives you the best chance. Running your pages through Google’s Rich Results Test and fixing any errors or missing fields is the most reliable way to stay eligible.


How often should hotels update their structured data?

Update your schema whenever key property information changes, such as your phone number, price range, amenities, offers, or upcoming events. Beyond that, a quarterly audit is a smart habit, along with a full review after any website redesign, rebrand, or CMS migration. Keeping your schema current also signals to search engines and AI platforms that your information is reliable.


Is structured data the same as my Google Business Profile?

No, but the two work together. Your Google Business Profile is managed within Google and powers your listing in Maps and local search. Structured data lives on your own website and describes your property to Google, other search engines, and AI platforms. Your name, address, phone number, and other details should match across both, since inconsistencies can weaken trust in your information.


Drive market hotel marketing: How to win regional travelers in 2026

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Regional drive distance markets are not new to the hotel digital marketing playbook and 2026’s economic and travel reports are highlighting the resurgence of this important target audience to revenue success. As budgets tighten, travelers are trading the long flight and international travel for the short trip they can drive to within a day. That shift is already showing up in the data, and it's quietly redrawing the map of where properties should spend their marketing dollars this year.

2026 Drive market hotel marketing takeaways:

  • Travelers are choosing shorter, closer-to-home stays as the economy cools and flight prices remain high.
  • Drive markets, the regions within a few hours' drive of your property, are where demand is concentrated.
  • Your own geo data provides the ideal target markets to capitalize on with drive market strategies
  • Geo-targeting and personalization let you speak to those travelers by where they are located - target promotions, callouts and more help you speak to them personally
  • Properties that hold or grow marketing spend in a downturn tend to gain share, not lose it.

What is a drive market, and why does it matter now?

A drive market is any region close enough that travelers reach your property by car instead of by plane, usually within a one to four hour radius. In a soft economy, those markets carry more weight, because a tank of gas feels like a smaller commitment than airfare for a family of four.

The numbers back it up. Lighthouse hotel search data across the G20 shows the share of consumers searching for properties in their own country rose from 54.1% to 57.5% year over year in the first quarter of 2026. By April, 60% of searches were domestic, and the US led the shift with a 7% jump.

Consumer surveys tell the same story. PwC's 2026 summer spending poll found that among travelers cutting back, 45% are taking shorter trips and 42% are traveling closer to home. The guest who once flew across the country is now looking for a reason to stay regional.

Image: How budget-conscious travelers are adapting in 2026 (source: PwC US Consumer Poll on Summer Spending).

The counterintuitive move: Spend more when others spend less

When bookings get soft, the reflex is to trim your hotel’s marketing budget. The research points the other way.

Kantar's review of the long-running Profit Impact of Market Strategy (PIMS) database found that brands that raised advertising during recessions gained more market share than brands that raised it during good times, roughly +0.9 points versus +0.5. The brands that went quiet had to rebuild recognition from scratch once demand returned. You can read the full Kantar analysis here.

There's a simple reason this works for hotel marketing. It takes more effort to fill a property in a soft economy driving higher marketing costs per booking, and your competitors make it easier by reducing their own budgets and media spend. Media costs tend to drop, the feed gets less crowded, and there’s an opportunity for your hotel’s brand to stand out and gain recognition. 

Use your hotel’s data draw your drive market targeting map

Before you spend a dollar, find out where your guests already are. Your Google Analytics 4 (GA4) and your booking engine (BE) holds the key to discovering the most lucrativ markets that book your property. Pull the geographic data from both, and a pattern appears: a handful of metros and ZIP codes drive a large share of your hotel’s revenue and market demand.

Once you can see which regions are your historically top producers, you know exactly where to point your budget.

Image: A drive market map ranks nearby feeder regions by real search and booking demand.

Customize your hotel’s messaging to the drive market

Dive into what motivates your local drive market audience - from custom packages for local residents to packages that include parking - lean into messaging that capitalizes on your property’s experience and makes the stay sweeter for those driving from nearby markets. Travelers have even been conditioned to search for local state resident offers, make your hotel eligible for these searches by providing one and building a promotional strategy to amplify it.

Acknowledgment is the most affordable loyalty tool you have. In past downturns, properties handed out gas cards to soften the cost of the drive, and the gesture worked because it met guests where they were. The modern version is the same idea in fresh packaging.

Build offers that speak to the regional guest and make them feel seen:

  • a fuel or travel credit that offsets the drive
  • a resident or neighbor rate for guests from your top feeder ZIP codes
  • a midweek package built for the short, two-night escape
  • perks like late checkout or free parking that lower the friction of a quick trip

An important component to these offers, they don’t focus on simply reducing your average rate. They build on value and packages while courting the local drive market audience with offers that are geared towards them.

Let GCommerce help build your hotel’s custom drive market strategy

The economy is rewriting travel habits in real time, and the properties that listen to their data will fill rooms while others wait for the old patterns to return. The job now is to meet them there, with the right offer, in the right ZIP code, at the right moment.

Start the conversation with GCommerce, to build a customized digital marketing strategy around your drive market. 

Frequently asked questions about drive markets

How far away is a hotel’s drive market?

Most properties define a drive market as anywhere within a one to four hour drive, though the right radius depends on your location and the pull of nearby metros. Use your booking engine data to confirm where guests actually come from.


Should we cut our hotel’s marketing spend during a downturn?

The evidence says no. Brands that maintain or grow spend in a downturn tend to gain market share and recover faster, while those that go quiet lose visibility that is expensive to rebuild.


How do we find our hotel’s best drive markets?

Start with your own geo data. Your website analytics and booking engine show which regions and ZIP codes search for and book your property, so you can rank feeder markets by demand and value before spending a cent.


How to increase your booking window with smart revenue management

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For many hotels and resorts, shortened booking windows represent a significant challenge. Guests are waiting until the last minute to book, often holding out in hopes of a better deal or because travel plans have become more spontaneous.

And often, it works. As a property nears a low-inventory period, hotels will sharply reduce rates, reinforcing the guest’s belief that waiting until the last minute leads to savings. While this can fill rooms, it also puts pressure on your revenue strategy, limits your ability to forecast accurately, and may leave potential revenue on the table.

The good news? There are techniques you can deploy to help you extend your booking window, giving you more lead time, steadier occupancy, and healthier average daily rates (ADR).

Here’s how to make it happen:

1. Analyze historical data to understand your current window

Before you can extend your booking window, you need to know exactly what it looks like today. Use your PMS and revenue management tools to track:

  • Average lead time by season
  • Lead time by segment (corporate, group, leisure)
  • Market trends and competitor lead times

Understanding when guests actually book allows you to target specific opportunities for improvement. For example, you might discover that leisure guests in summer book 14 days out on average, while corporate travelers book 30+ days in advance.

2. Use targeted pricing to encourage early commitments

A dynamic pricing strategy can nudge guests to book sooner. Instead of offering the lowest rates at the last minute, flip the script:

  • Early-bird discounts – Offer slightly lower rates for guests who book a set number of days in advance. Target discounting just 25% of the discount you typically would offer to fill short-term need periods.
  • Rate fences – Create packages that add value for early bookers, such as breakfast or free parking.
  • Advance purchase offers – Require prepayment for the best price, locking in revenue earlier.
  • “Best Rates of” messaging - Announce your best rates of the season or even the year. Train your audience to understand that they won’t find a better rate than the one they are currently looking at at any other time of the year.

Pro tip: Make sure these rates are visible and compelling across all your distribution channels, especially your direct booking site.

3. Leverage your marketing calendar

Your marketing team can be a powerful ally in extending the booking window. Plan campaigns that create urgency for earlier booking:

  • Seasonal teaser campaigns – Build excitement months ahead of peak season.
  • Email drip campaigns – Nurture past guests with “plan ahead” messages.
  • Countdowns & limited-time offers – Encourage guests to book before the rate increases or the package sells out.

The key is to align promotions with booking behavior, launching them before your current peak booking window to push it earlier.

4. Offer flexible cancellation policies

One reason guests wait to book? Fear of losing money if plans change. Offering a flexible cancellation policy (within reason) removes this hesitation and encourages guests to commit earlier.

For example:

  • Offer a discounted, non-refundable early-bird rate alongside a slightly higher flexible rate.
  • Use tiered cancellation windows, more generous for earlier bookings, stricter for last-minute.

This balance protects your revenue while giving guests the confidence to book now instead of later.

5. Partner with groups and events

If your market hosts annual conferences, festivals, or sporting events, partner with organizers to offer exclusive rates for attendees. Groups tend to book earlier, which helps smooth occupancy and creates a base from which you can yield higher rates for last-minute demand.

6. Monitor and adjust in real time

Revenue management is never “set it and forget it.” Monitor your pace reports weekly (or even daily in high season) to see how your booking window is shifting. If pick-up is slow in advance, adjust your pricing, marketing push, or availability to encourage earlier commitments.

Why extending your booking window matters

A longer booking window gives you:

  • Better forecasting accuracy for staffing and inventory.
  • More opportunities to yield rates for last-minute demand.
  • Stronger cash flow from prepayments.
  • Reduced stress for operations teams.

When you combine smart data analysis, strategic pricing, and proactive marketing, you can nudge guests to book earlier, while still capturing late demand at premium rates.

Bottom line: Extending your booking window isn’t about pushing guests into early decisions. It’s about creating value, trust, and a compelling reason to plan ahead. With the right revenue management tactics, you’ll turn unpredictable, last-minute bookings into a well-paced stream of revenue that supports your long-term profitability.

Contact us today to start increasing your booking window.

[Case study] The hidden difference between social engagement and booking intent impacting your revenue

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Not all warm audiences are warm in the same way. Most Meta retargeting strategies lump website visitors, past guests, and social engagers into one bucket. But booking intent is not evenly distributed across those groups, and treating them the same means the messaging is wrong for at least one of them.

Across a set of boutique hotel clients, we split high intent audiences from social engagement audiences and gave each group creative that matched how they actually interact with the brand.

The interesting part was not just the revenue attributed to each audience. It was what happened to overall performance once the messaging finally fit the behavior.

Full breakdown in the case study. 👈

Quick-start guide to driving direct bookings through Organic Search

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If you’re relying on Online Travel Agents (OTAs) to fill rooms, you’re not alone, but you are leaving revenue on the table. The real opportunity lies in owning your visibility, your data, and ultimately your guest relationships. That starts with a strong, intentional SEO strategy.

Search engine optimization for hotels and resorts isn’t just about ranking higher. It’s about attracting the right travelers, guiding them through a seamless digital experience, and converting that demand into direct bookings.

Let’s break down the SEO best practices that actually move the needle.

Why SEO matters more than ever for hotels and resorts

Today’s traveler journey starts long before they land on your website. They’re researching destinations, comparing properties, reading reviews, and evaluating value.

If your property isn’t visible during those early moments, OTAs will gladly take your place.

A strong SEO strategy helps you:

  • Capture high-intent travelers earlier in the funnel
  • Reduce dependency on third-party channels
  • Improve profitability by lowering commission costs
  • Build long-term brand equity and guest loyalty

And in a landscape where hotels are under pressure to prove ROI and optimize spend, SEO becomes one of the most efficient long-term investments you can make. 

1. Start with keyword strategy that reflects real traveler intent

Not all traffic is created equal. Ranking for broad, high-volume keywords is less valuable than capturing intent-driven organic searches that lead to direct bookings.

Focus on:

  • Location-based keywords: “boutique hotel in Napa Valley”
  • Experience-driven organic searches: “beachfront resort with spa in Maui”
  • Brand + non-brand combinations
  • Long-tail queries that reflect specific needs

The goal is alignment. Your content should match exactly what travelers are searching for at each stage of their journey.

2. Optimize your on-page SEO (the right way)

On-page SEO is where strategy meets execution. Small details here make a measurable difference in rankings and click-through rates.

Follow these fundamentals:

  • Title tags (55–60 characters) with primary keywords front-loaded
  • Meta descriptions (155–160 characters) with a clear call to action
  • Header structure (H1, H2, H3) that’s clean and user-friendly
  • Natural keyword placement—never forced or repetitive

The key is balance. You’re optimizing for search engines and humans. Over-optimization or keyword stuffing will hurt both.

These best practices ensure your pages are discoverable without sacrificing readability or brand voice. 

3. Create content that captures demand across the organic search funnel

Most hotel websites focus only on bottom-of-funnel pages (rooms, amenities, offers). That’s not enough.

To win in organic search marketing, you need content that supports the full traveler journey:

Top of funnel

  • Destination guides
  • Things to do in your area
  • Seasonal travel inspiration

Middle of funnel

  • Comparison content (why your property vs others)
  • Experience-focused pages (spa, dining, weddings)

Bottom of funnel

  • Room and offer pages
  • Booking-focused landing pages

This layered approach increases visibility, builds trust, and guides users toward booking directly.

4. Prioritize technical SEO and site performance

Even the best content won’t rank if your site isn’t technically sound.

Focus on:

  • Fast page load speeds (especially on mobile)
  • Mobile-first design
  • Clean site architecture
  • Indexability and crawlability
  • Secure browsing (HTTPS)

A slow or clunky website creates friction, and friction kills conversions. For more direction on how to prioritize technical SEO, check out this guide.

5. Optimize for local search and Google visibility

Local SEO is critical for hotels and resorts.

Make sure you:

  • Fully optimize your Google Business Profile
  • Keep NAP (name, address, phone) consistent across platforms
  • Encourage and respond to guest reviews
  • Use localized content and schema markup

When done right, this helps you dominate map results and capture high-intent travelers searching nearby or planning specific destinations.

6. Use data to guide organic search marketing decisions (not guesswork)

The most effective organic search strategies aren’t built on assumptions, they’re built on data.

Modern hospitality marketing requires:

  • Performance tracking across channels
  • Search trend monitoring
  • Content opportunity identification
  • Competitive benchmarking

When you centralize and analyze this data, you can continuously refine your SEO strategy and focus on what actually drives direct bookings.

That’s where a data-first approach becomes a true differentiator. Platforms that ingest and standardize marketing data across thousands of properties enable smarter decisions, faster optimization, and measurable growth.

7. Align SEO with your broader marketing ecosystem

SEO doesn’t exist in a vacuum. It should work in sync with:

  • Paid search and hotel metasearch
  • Content marketing
  • Social media
  • Email campaigns

When these channels are aligned, you create a unified experience that reinforces your brand and increases conversion rates.

This integrated approach is especially powerful in hospitality, where fragmented data and disconnected strategies often limit performance. Bringing everything together unlocks better visibility, stronger insights, and more efficient growth.

8. Design for conversion, not just organic search traffic

Getting users to your site is only half the battle. Converting them is what matters.

Make sure your website:

  • Has a clear, intuitive booking path
  • Highlights value over OTAs (best rate guarantees, perks)
  • Uses strong calls to action
  • Builds trust through visuals, reviews, and content

SEO should drive qualified traffic. Your website should turn that traffic into revenue.

Bringing it all together

Organic search marketing for hotels and resorts isn’t about chasing algorithms. It’s about understanding travelers, delivering relevant content, and creating a frictionless path to booking.

The properties that win are the ones that:

  • Think beyond rankings
  • Invest in data and insights
  • Build integrated, performance-driven strategies

Because at the end of the day, the goal isn’t just visibility.

It’s ownership of your traffic, your guests, and your growth.

Ready to increase direct bookings for your hotel or resort?

If you’re looking to turn your SEO strategy into measurable revenue, start with a data-driven approach that connects insights to action.

Explore how your property can capture more demand, and convert it into direct bookings now.

Frequently asked questions about organic search marketing

1. How can SEO help increase direct bookings for hotels and resorts?

SEO helps hotels and resorts capture high-intent travelers earlier in their booking journey by improving visibility in organic search results. By aligning content with traveler intent, optimizing site performance, and targeting the right keywords, properties can reduce reliance on OTAs and increase direct bookings while improving profitability.


2. What role does Google Hotel Ads and hotel metasearch play alongside SEO?

While SEO builds long-term organic visibility, hotel metasearch and Google Hotel Ads complement it by capturing demand at the decision stage. Together, they create a full-funnel hospitality marketing strategy that drives traffic, reinforces brand presence, and maximizes direct bookings across channels.


3. Should hotels manage SEO in-house or work with a hospitality marketing agency?

Many hotels and resorts benefit from partnering with a hospitality marketing agency or digital marketing agency that understands the complexities of hotel distribution, data, and traveler behavior. An experienced marketing agency for hotels and resorts can align SEO with broader strategies, such as paid media, hotel metasearch, and analytics, to drive measurable growth and increase direct bookings.


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