Flywheel news | January 2026 hotel digital marketing news | GCommerce

1. ChatGPT ads come with premium prices–and limited data

A few months ago ChatGPT announced the addition of ads into their interface which certainly caught our attention. While details have been vague ever since, a report released last week showcased that OpenAI’s pricing for ChatGPT ads will come with a hefty price tag. Estimated at about $60 per 1,000 impressions (CPM), this places the cost of advertising on the platform nearly three times higher than a typical CPM on Meta. Despite the cost advertisers will only receive high-level reporting on metrics like impressions or clicks, but no bottom-of-funnel reporting. Bottom line, while GCommerce will remain aware of opportunities to test the ad beta in the coming weeks, it’s also important to consider the tradeoff for awareness when it comes to cost and success visibility. Read more here.

2. Hotel visibility in AI search results: Where to start

Visibility in AI search results is a vital piece of your hotel’s success within the current marketing landscape. But with AEO being a hot topic on everyone’s minds lately, it can be hard to understand how to improve your hotel’s standings. AI models assess a variety of factors when digesting data and generating responses, including your website’s structure, local business listings, your social media engagement, schema, and much more! Learn from the experts some of the top ways to help increase your property’s visibility within AI search results. 

3. How to write AI search optimized content for hotels

Getting your hotel’s content and brand included in generative AI answer engines for relevant prompts comes down to ensuring it’s crawlable, well-structured, answers questions concisely and directly, and is contextually rich. But how does your hotel produce or revise its content to ensure it’s best structured for visibility in AI search engines? Our team has put together this guide on how to write content that is well optimized for AI search engines, but doesn’t ignore the importance of traditional search engine optimization, which is still an essential tool for brand success and bookings. Learn more here.

4. How your hotel can get started with organic Reddit marketing

When most hotel brands think about social media, Reddit is not the first platform that comes to mind. But with more than 70 million daily active users spread across thousands of niche communities, it is one of the most influential spaces online. Unlike Instagram or Facebook, Reddit thrives on honesty and conversation. This is one of the reasons why it’s been shown as one of the top cited sources within AI search visibility. If you are considering adding Reddit to your hotel’s digital marketing strategy, the smartest first step is building an organic presence. Here is how your hotel can get started.

5. [On-demand webinar] How AI is reshaping the inspiration to booking journey for hotels and resorts

AI is reshaping how travelers plan and book with nearly a billion people using tools like ChatGPT in the trip planning process. With this on-demand webinar you will learn why travel behavior feels unpredictable, how AI assistance influences bookings, more about the rise of zero-click search, and how to prepare your property for Answer Engine Optimization. Watch here.

Flywheel news | December 2025 hotel digital marketing news | GCommerce

1. Google Search Console average position dropping back down

A few months ago we shared that the average position sharply increased for many sites when Google made that number 100 change blocking a lot of automated queries. Now it’s being reported that for many sites the number is dropping again, signaling that there may be a workaround for blocking the bots and automated queries. Earlier in December many sites were seeing a drop in their average position while impressions skyrocketed again, and marketer Glenn Gabe speculates some scrapers are now getting through. Armed with this information, GCommerce remains diligent in reviewing Search Console data for all clients and will provide updates as needed. Learn more.

2. 2026 digital marketing trends & predictions for hotels and resorts

As we step into 2026, hospitality marketing is entering a new era shaped by connected data, transparent pricing, first-party intelligence, and metasearch performance. Travelers now expect immediate answers, consistent rates across channels, and personalized experiences rooted in real intent. While that may seem like a lot to keep track of, we’ve outlined a 2026 forecast of trends to showcase how we anticipate marketing to evolve in the New Year. Learn more.

3. How your property can show up in GEN AI search results

GEN AI search, built using LLMs or large language models, are quickly becoming the new front door for travel discovery. Instead of scrolling through ten pages of links, guests are now asking GEN AI-powered search engines for personal recommendations, trip plans, and the best properties for specific needs. While this shift creates opportunity for hotels and resorts, it can be hard to know where to start. The experts at GCommerce have presented an easy start-guide of how a hotel can strengthen their presence across GEN AI and increase direct bookings. Read more here.

4. Google: Optimization for AI Search is the same as for traditional search

In a recent interview Nick Fox, SVP of Knowledge and Information at Google, stated that optimization for AI search is the same as what you do for web search and traditional SEO. While there has always been a lot of evidence to support this claim, hearing it from a key player at Google solidifies the strategies that many marketers already had in place. The article also dives into some key takeaways on how to better rank for AI in Search (great content = great site) and learnings from the first several months of AI Mode. Read more.

5. The future of travel is Gen-Z: Smart tech, self-care, and social discovery

Skyscanner, a leading global travel booking site, recently released their 2026 travel trends report, highlighting cultural forces and emerging behaviors defining how Gen-Z will travel in the coming year. Key takeaways included that a large majority of the general are planning more trips abroad in 2026 than previous years, 40% of Gen-Z seek beauty treatments and stores while traveling (#BeautyTok), more young people are using travel to meet people, and the use of AI to plan and book trips continues to rise. Learn more.

Flywheel news | November 2025 hotel digital marketing news | GCommerce

1. FAQs: Everything hoteliers need to know about hotel metasearch

Hotel metasearch platforms are an essential tool for hoteliers looking to increase visibility, drive direct bookings, and enhance their digital marketing strategies. To help you navigate this dynamic space, we’ve compiled answers to some of the most frequently asked questions about metasearch and how it can benefit your property. Read more here.

2. The hospitality data platform: What it means and why hotels should care

Every hotel marketer knows the challenge. There’s more data than ever, but it lives everywhere and connects nowhere. The hospitality data platform changes that. It is more than a reporting tool. It is an intelligent infrastructure built to unify the information that drives performance—media, bookings, operations, and market insights—into a single, connected ecosystem. Learn more about the importance of hospitality data platforms here.

3. [Ebook] Mastering Meta Audience Segmentation for better ROAS

Meta’s audience tools offer a wide range of targeting possibilities, but knowing which segments actually improve performance can feel unclear. Based on a large sample size of clients, we analyzed how different audience types behave and the best ways to use them for campaign success. Find out more here.

4. Google Ads in AI Mode results in the wild

Back in May Google shared that ads were being tested in AI Mode, and now more and more users are reportedly seeing them in their own AI Mode results showing that the testing is being accelerated. Why is this important? Ads in AI Mode could reshape visibility, click-through rates, and the general search experience while proving that AI Mode is slowly becoming a viable ad channel. GCommerce will continue to monitor and advise as this new ad expansion continues to gain prominence. Learn more.

5. Google extends AI travel planning and agentic booking in search

Google recently announced three AI-powered updates to Search that will change the game with trip planning and booking travel. Launching are Canvas for travel planning, expanded flight deals globally, and new agentic booking capabilities to connect users directly with reservation partners. Why does this matter? Google handling every phase of trip planning within its own interfaces removes the need for users to visit multiple publisher sites and booking platforms for researching and comparing options, something that could impact direct bookings. However, Google stated, “We’re committed to partnering with travel companies of every size so you have all the best.” This provides hope for the future success of direct bookings. GCommerce will remain on top of any new changes and measure their impact in the coming months. Learn more here.

6. Seeing the whole picture: Why channel-level matters for hotel marketing

Every hotel marketer faces the same dilemma: where should we put the next dollar? Paid search, metasearch, social, display, retargeting, video — the options are endless. The problem is that channels are usually measured in isolation. Paid search may look strong on clicks, metasearch may boast high ROAS, and display may drive awareness. But without seeing all channels together, decisions are made in the dark. Read more about why channel-level data matters for decision making.

Flywheel news | October 2025 hotel digital marketing news | GCommerce

1. Common pitfalls in hotel metasearch advertising and how to avoid them

Hotel metasearch advertising has become a vital component of the hospitality industry’s digital marketing strategy. It allows hotels to compete directly with online travel agencies (OTAs), drive more direct bookings, and improve profit margins. However, success in metasearch advertising requires careful planning and execution. Many hoteliers fall victim to common pitfalls that can hinder their campaigns’ effectiveness. Learn how to avoid these pitfalls here.

2. $5.2 Billion and counting: Why independent hotels can’t sit back

New findings were released stating that OTAs spent $5.2 billion on marketing in Q2 of 2025. That is not a typo. Billions. Booking Holdings dropped $2.2 billion. Expedia spent $1.6 billion. This is not just spending. It is an arms race. If you are an independent hotel, you will not win by trying to match it. The only way forward is to compete smarter through the power of storytelling and utilizing metasearch. Find out more here.

3. [Webinar recording] Cracking the code of Google's PMax: Driving success for hospitality properties

Performance Max (PMax) campaigns are Google Ads’ AI-powered way to reach travelers across Search, Display, YouTube, Gmail, Discovery, and Maps, all in one campaign type. But as a hotelier, how do you know when to harness this campaign type effectively and avoid wasting ad dollars? Review the recording of our recent webinar detailing what makes PMax campaigns so valuable alongside tried and tested strategies. Watch here.

4. [EBook] Meta-morph your ads: A guide to smarter Facebook and Instagram advertising for hotels

If you’re running Meta (Facebook and Instagram) ad campaigns for your hotel or resort, you know the landscape is constantly changing. From evolving ad formats to the limits of customization, it can be tough to stay ahead. That’s why we’ve broken down everything you need to know from our latest Meta Ads training—so you can build stronger, smarter campaigns with confidence. Download our EBook here.

5. Email campaigns 101: What to send & why

Have you ever heard the phrase “Email marketing is dead?” Well guess what? It’s definitely not and won’t be anytime soon. Email marketing remains one of the most profitable channels for hoteliers with conversion rates being 6.5X higher than paid social and 11X higher than display campaigns from our 2025 data. When it comes to one-time sends, behavioral-based campaigns, and transactional emails, it can be hard to know what you should run and when. Take a peak at how your hotel can fully optimize a winning email strategy. Read more.

6. Navigating the hotel marketing tech stack: Why hotels need the right experienced partners

Today’s hospitality marketing ecosystem is powered by data. Every pixel, tag, and API call contributes to a hotel’s visibility, guest acquisition, and conversion strategy. Yet, even the most advanced technology can become a liability when misconfigured or underutilized. With the right guidance your hotel can transform a tangled web of tools into a unified system that visibility, conversions, and ultimately profitability. Read more here.

7. Subject to Success: How to write email subject lines that get clicked

Your email subject line is the first impression a user will have of your hotel in a crowded inbox–so you better make it count because it’s the make-or-break factor thatw will determine if your email gets opened or forgotten. When it comes to optimizing your subject lines the focus should first be on the goal of the email and call attention to the correct user. Take a look at our comprehensive guide of subject line strategies featuring real-life examples. Learn more.

Flywheel news | September 2025 hotel digital marketing news | GCommerce

1. Your complete 10-step guide to 2026 marketing & budget success

As 2026 approaches, hotel digital marketing is rapidly evolving, driven by AI, economic shifts, and new consumer behaviors. Staying ahead requires strategic planning, smart budgeting, and targeting channels that maximize direct bookings. Explore our latest eBook to discover practical tips for aligning your digital investments with your property’s goals as you start planning for the 2026 marketing season. Download here.

2. Your guide to AI SEO for hotels

It’s truly an exciting time to be in digital marketing with the rise of LLMs leading to incredible shifts in consumer behavior when it comes to online searching. As our understanding of what drives visibility on AI search engines continues to evolve, so will our services at GCommerce as to best support our hotel clients and their goals. In this article we’ll breakdown everything we know about so far about gaining visibility on AI search engines and how your hotel can maximize for success. Read more here.

3. Up your email game this cyber season

Cyber season is drawing near and hoteliers have a major opportunity to drive direct bookings and build momentum as they head into the new year. Based on two years of cumulative data from the marketing team at GCommerce and emerging trends for 2026 we’ve devised our top 8 strategies for winning at email marketing this Black Friday and Cyber Monday season. Read more.

4. [Webinar recording] Google AI Mode uncovered: The future of hotel bookings

Google’s new AI Mode is transforming how travelers research, discover, and book hotels. With its conversational approach and preference-based suggestions, AI Mode is shifting how consumers search and find hotels. Our team conducted an in-depth study of Google’s AI Mode in action, testing branded and non-branded hotel searches across major U.S. markets. The findings? Hotels that don’t proactively focus on building their brand and focus on optimization risk losing valuable visibility. Watch the full webinar.

5. How to drive direct bookings through metasearch advertising

In today’s competitive hospitality landscape, reducing dependency on Online Travel Agencies (OTAs) is a top priority for many hotels. OTAs may offer visibility, but the commissions can cut deeply into your revenue. Hotel metasearch advertising presents a compelling opportunity to reclaim control, increase direct bookings, and strengthen your bottom line. Learn how your hotel can leverage metasearch to drive direct bookings while minimizing reliance on OTAs. Read here.

6. OpenAI is staffing up to turn ChatGPT into an ad platform

Recent news found that OpenAi is hiring a Growth Paid Marketing Platform Engineer to help develop tools for ad platform integration, something that doesn’t come as a shock to most search marketers. Reports show that OpenAI is hoping to monetize free users via ChatGPT ads by 2026, which means advertisers will soon have access to a brand new platform with over 700 million weekly users (and is only slated to go up!). GCommerce will be closely watching for updates and access to the new ad platform once it becomes available. Read more.

7. Google modifies search results parameter, affecting SEO tools

A new reports shows that Google appears to have disabled or is testing the removal of the &num=100 URL parameter that shows 100 results per page. What does this change mean for marketers? So far we’ve seen impressions in search console drop across all accounts, mainly for desktop, which disrupts SEO and rank tracking tools that once relied on this function. Some theories suggest third party scrapers were injecting artificial data in Google and now reporting is coming back to actualized levels, but despite the guesses and speculations, Google’s intent remains unclear. GCommerce will continue to monitor the situation and provide updates to our clients as we know more. Read more here.

Flywheel news | August 2025 hotel digital marketing news | GCommerce

1. AI in hospitality marketing

In our work at GCommerce, AI has evolved from being an unknown curiosity to being the single most discussed topic with our clients. Check in with the Founder of GCommerce, Scott van Hartesvelt, as he explores the current state of AI in hospitality marketing and showcases proven tactics for maximizing performance, why LLMs have introduced new barriers to insight, and what the future holds for AI in our industry. Read the full article.

2. Google is testing changes to AI Mode to encourage clicks

Recently Google’s Robby Stein announced that over the coming weeks Google will be testing a number of changes to AI Mode primarily to encourage clicks to publishers. These changes will include embedding link carousels on both desktop and soon mobile, more inline links, and web guide to be expanded in the All tab and not just the web tab. As these changes start being released in the wild GCommerce will continue to evolve and update our strategies for increasing our client’s visibility within AI Mode. Learn more.

3. [Webinar recording] Breaking the ROAS trap: Premium hotel market share with smarter marketing

Thank you to Affixify for hosting Chris Jackson, Principal of GCommerce Solutions, on the Industry Chats to discuss “Breaking the ROAS Trap.” In this insightful conversation, Chris dives into the critical strategies hotels and resorts should prioritize beyond just ROAS. Understand if your property is focusing on the right signals that we’re currently seeing throughout the industry. Get the full insights here.

4. The ultimate hotel guide to seasonal paid search marketing

Seasonal paid search marketing is a great way to meet your hotel’s shifting objectives throughout the year. However, it can also be somewhat complex, making it tricky to ensure the best outcome for campaign performance through seasonal marketing. This article outlines how to re-center your paid search efforts around demand drivers, your personal goals, and your guest booking behaviors. Read more.

5. How GCommerce powers Google ads using AI

As conversations around AI continue to grow louder, we are continually asked “How are we powering Google Ads campaigns with AI?” The truth of the matter is that we’ve been leveraging AI for years in Google Ads campaigns through bid strategies, audience targeting, campaign types, and more! While generative AI is not new, Google continues to grow and evolve their AI tools as does GCommerce with our marketing strategies. Learn more here.

6. [Webinar recording] Maximize sales on Black Friday & Cyber Monday: 2025 strategies revealed

Get ahead of the competition with data-driven insights and proven strategies for Black Friday and Cyber Monday 2025. Whether you're a seasoned marketer or just getting started, this session will equip you with what you need to win big. Get the inside scoop on what GCommerce learned during the 2024 cyber season and then learn what out top data-driven strategies for this year’s Black Friday and Cyber Monday season entail. Watch the webinar here.