Metadesk Technical Lead

At its core, a Technical Lead is an individual who possesses a unique blend of technical expertise, strategic thinking, and business acumen. They act as a bridge between data teams, stakeholders, and end-users, translating complex data concepts into actionable insights that drive value and innovation.  They are as much a doer as a manager; responsible for creating core architecture used for product development and iteration. 

The Technical Lead is responsible for developing and delivering data-driven products and services. They work with various stakeholders, including engineers, data scientists, analysts, product owners/managers, and business users. 

Metadesk will favor candidates who demonstrate speed of iteration; and those who are comfortable building and deploying features in a fast-paced environment.  To be successful, the candidate must be equally comfortable building architecture and in-house and third-party resources.  They must be effective communicators and demonstrate servant leadership acumen.  

Essential Duties and Responsibilities include the following.  Other duties may be assigned.

• Assist in product roadmapping and specifically help vet which product builds/enhancements are most viable and how best to resource those projects.
• Writing and deploying data and software architecture.
• Determining project requirements and scope, and developing work schedules for the team.
• Delegating tasks and achieving daily, weekly, and monthly goals.
• Identifying risks and forming contingency plans as soon as possible.
• Analyzing existing operations and scheduling training sessions and meetings to discuss improvements.
• Keeping up-to-date with industry trends and developments.
• Writing progress reports and delivering presentations to the relevant stakeholders.
• Work closely with other departments, such as product management, customer support, and marketing, to ensure all technical requirements are met.
• Provide technical expertise and guidance to ensure quality standards are met.
• Research, evaluate, and recommend new technologies, processes and tools to enhance development capabilities.
• Analyze customer requirements and develop technical solutions to meet customer needs.
• Develop and document technical processes and procedures.

Technical Lead Requirements

• Bachelor’s degree in computer science, engineering, or a related field.
• Programming languages: Python, React, JavaScript.
• Data technologies: Google’s Bigquery or other cloud-based data warehouse.
• Web Development with experience in JavaScript, HTML, jQuery, building web services, and basic computer programming.
• Excellent technical, diagnostic, and troubleshooting skills.
• Experience with cross-domain tracking and hotel booking engines (preferred but not required).
• Advanced experience with deploying and managing tag management systems.
• Strong leadership and organizational abilities.
• Willingness to build professional relationships with staff and clients.
• Excellent communication, motivational, and interpersonal skills.

Business Competencies

• Business Acumen – Understands business implications of decisions; contributes to profits and revenue; demonstrates knowledge of market and competition; aligns work with strategic goals; works within approved budget; develops and implements cost-saving measures where possible.
• Diversity – Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
• Ethics – Treats people with respect; keeps commitments; works ethically and with integrity.
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Completes administrative tasks correctly and on time: Sets goals and objectives.
• Problem-Solving – Identifies and resolves problems in a timely manner; works well in-group problem-solving situations.
• Service Orientation – Prioritizes delivery of service to both external and internal customers; manages difficult or emotional customer situations; solicits customer feedback to improve service.

Please email nrountree@gcommercesolutions.com with your resume and cover letter to apply.