Mark is a founding partner of GCommerce, a digital marketing company serving the hospitality, travel and resort real estate industries. The company currently serves more than 100 hotel clients in the United States, Italy, Costa Rica and Mexico. In 2010, the company expanded into Europe with the formation of GCommerce Italy.
A 30-year hotel veteran, Mark is recognized as an industry leader and innovator in marketing and operations in the hotel, resort, casino and real estate industries. He is a former adjunct professor at Boston University and the University of Denver. He co-authored one of the hotel industry’s classic textbooks and is a frequent speaker at industry conferences on future trends, marketing and revenue optimization and operations. He is a current and past board member of a number of public and private corporations.
Mark was a co-founder of Gemstone Hotels & Resorts, a boutique management company specializing in independent, luxury hotels and resorts, where he served as co-managing partner from 1994 until 2008. Gemstone grew to be ranked one of the top 20 management companies in the U.S., opening or completely repositioning such well-known properties as the Hotel ZaZa in Dallas and Houston, the Mosaic Hotel in Beverly Hills, the Hotel Sax in Chicago and Westward Look Resort in Tucson.